Amazon Q&A Scraper
Overview
Amazon Q&A Scraper extracts customer questions and answers (Q&A) from Amazon product pages, which provides deep insights into consumer concerns, product clarity, and the effectiveness of seller responses. By collecting data such as the product name, questions, answers, usernames, and the date of the response, businesses can enhance customer support, improve product descriptions, and inform product development
How to Use
- Log in to your ScrapeHero Cloud account.
- Navigate to the Amazon Product Questions & Answers in the ScrapeHero App store.
- Click on "Create New Project".
- Insert the list of Product URLs or Questions & Answers URLs from Amazon.
- Specify the number of questions you want to scrape from the project run.
- Click "Gather Data" to begin the data extraction process.
- Once complete, download your data in your preferred format (CSV, JSON, or Excel) or connect any of the available integrations to get seamless access to the scraped data.
Data Schema
The Amazon Q&A Scraper provides the following data fields:
| Field Name | Description | Data Type |
|---|---|---|
| answer | Answer | TextField |
| answered_on | Answered date | TextField |
| answered_user | Answered user | TextField |
| answered_user_profile | Answered user profile | TextField |
| question_vote | Vote count question | TextField |
| question | Question | TextField |
| asked_on | Question posted on | TextField |
| product_name | Product Name | TextField |
| asin | Amazon standard identification number | TextField |
| url | url | TextField |
| search_input | search_input | TextField |
Sample Data Record
Here's an example of a typical data record returned by this scraper:
This scraper uses 1 data credit per data record. Learn more about data credits.
{
"product_name": "Echo (3rd Gen)- Smart speaker with Alexa- Charcoal",
"question": "Alexa is listed for $99. when i add the $5 smart plug the price changes to $124.99. that seems like a $25 smart plug. how do i get the $5 smart plug?",
"asked_on": "November 2, 2019",
"question_vote": 6,
"answer": "I'm getting the same error. In this case, I would call Amazon Customer Service at 1 (888) 280-4331 and see if they can put the order through for you at the correct price.",
"answered_on": "November 2, 2019",
"answered_user": "J.Essie",
"answered_user_profile": "https://www.amazon.com/gp/profile/amzn1.account.AGRSM4ZXSMBKOFCHSGHVK7E7DIGQ/ref=ask_aa_af_pp_hza",
"asin": "B07NFTVP7P",
"url": "https://www.amazon.com/ask/questions/TxPXI8LPY3TFY3/ref=ask_ql_ql_al_hza",
"search_input": "B07NFTVP7P"
}
Features
- Comprehensive data extraction from Amazon.com.
- Real-time scraping of up-to-date information.
- Customizable search queries and filters.
- Bulk scraping capabilities for multiple locations or businesses.
- Data export in multiple formats (CSV, JSON, Excel).
Support
If you encounter any issues or have questions, please contact our support team at cloud-support@scrapehero.com or browse our help center at https://app.scrapehero.com/docs/.